Product help
For setup or compatibility questions, include the product name, version and the relevant error message.
License and downloads
We can help verify an order, review a license activation or restore access to an eligible download.
Billing and refunds
Share the order number and a concise explanation. Refund requests are assessed under the published refund policy.
Quick answers
Popular support questions
What is DjangoMart?
DjangoMart is a marketplace for ready-to-use Django projects, components and templates offered under clear digital licenses.
Do I need an account to browse products?
No. You can browse public listings without an account. An account is required to purchase, download, manage licenses or contact private support.
What information should a support ticket include?
Include the product and version, environment, steps to reproduce, expected result, actual result and the complete relevant error message.
How can I ask a seller a product question?
Use the support tab on the product page. For order, license or private account information, use a customer support ticket instead.