DjangoMart
Frequently asked questions

Answers, without the runaround

Browse common questions about purchasing, selling, licenses, refunds and support.

Can I get a refund because I changed my mind?

Normally no, because digital files are made available immediately. Refunds are reviewed against the published eligibility criteria.

How do I request a refund review?

Open a support ticket with the order number, issue details, environment and reproduction steps. The team may ask the seller to help diagnose the problem.

Still need a hand?

Our support center keeps account and product help organized.

Visit support